IRS Appears to Start Pilot Program Aimed at Thwarting Automated Calling to Certain Phone Lines
On Monday at the American Bar Association Section of Taxation meeting, Timothy McCormally of the IRS Office of Professional Responsibility was quoted by Tax Notes Today Federal as announcing “a practitioner priority hotline enhancement which is an effort to deal with robocalls into the IRS, and specifically the autodialer programs…”[1]
The article went on to quote Mr. McCormally as stating that the IRS would use an artificial intelligence tool to sort out automated calls and prevent “line-cutting through technology.”[2] While the article did not provide a date when the pilot program would begin to be rolled out, the article quoted Mr. McCormally as saying that it would be soon.[3]
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