One Day After Letter from Rep. Neal, IRS Announces the Agency Will Pause Sending Follow-up Notices to CP-14 Balance Due Notices
A day after Representative Neal sent a letter asking the IRS to delay sending out notices to taxpayers regarding balances due until they cleared the mail backlog, the IRS addressed this issue, posting an announcement regarding a delay in the sending of notices due to the mail handling issues. The agency announcement provides:
The IRS has suspended the mailing of three notices – the CP501, the CP503 and the CP504 – that go to taxpayers who have a balance due on their taxes. Although the IRS continues to make significant reductions in the backlog of unopened mail that developed while most IRS operations were closed due to COVID-19, this temporary adjustment to processing is intended to lessen any possible confusion that might be associated with delays in processing correspondence received from taxpayers.
The IRS is taking the step to avoid confusion for taxpayers who previously received a balance due notice (CP14) and mailed a payment to the IRS; however, that payment may still be unopened. The CP501, the CP503 and the CP504 are follow-up notices are typically automatically sent to taxpayers who do not respond to the CP14. These automatic follow-up notices will be temporarily stopped until the backlog of mail is reduced. The IRS will continue to assess the mail inventory to determine the appropriate time to resume the follow-up notices.
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